Frequently Asked Questions

  • What is email forwarding and catchall email address? +

    Email Forwarding enables you to create an unlimited number of unique email addresses for each of your domains (e.g., ). Incoming mail sent to any of these addresses will be forwarded to the destination email addresses that you specify.

    The Email CatchAll will catch email sent to misspelled or non-existent addresses at your domain and then forward it to one address you set.

  • What is a CGI Script? +

    Common Gateway Interface (CGI) is a standard method of transmitting information between an application and a Web server. CGI scripts are used to supplement basic HTML pages by making your Web site more interactive and functional. You can program many useful features in CGI scripts, such as hit counters, guest books, order forms and message boards. CGI is an alternative to Microsoft Active Server Pages (ASP).

  • How long does it take for my website to come online? +

    After signup, you will immediately be given login detail and information on how to login to your website control panel. Your website will typically take approximately take 24-72 hrs to become online; the time is required for your website's DNS (Domain Name Server) record to propagate across the Internet. We will continuously monitoring this process and will immediately inform you via email that your website is online. During this period, you can start uploading your website to your account, so when your domain is resolved your website will immediately become available.

  • Is there a minimum time contract? +

    No contracts are required. All accounts are billed month-to-month. You may cancel at anytime and there are absolutely no cancellation fees.

  • How can I pay for my order? +

    We accept payment using Visa, MasterCard, American Express, JCB, Diners and Discover credit cards. And to simplify your purchase, we also accept direct bank transfer to our local bank account in Singapore and Jakarta (Indonesia). Please contact us (using the Contact Us form in this website) for further information.